Financial Services
We believe everyone deserves access to quality healthcare. Explore our payment options, financial assistance programs, and resources to help manage your medical expenses.
Payment Methods
We offer multiple convenient ways to pay your medical bills and manage your healthcare finances.
Online Bill Pay
Pay your bills securely online through our patient payment portal. Quick, easy, and available 24/7.
Pay OnlineAblePay Financing
Flexible payment plans to help manage your healthcare expenses. Apply online for affordable monthly payments.
Apply NowPatient Portal
Access your billing statements, payment history, and account information through Citizens Connect.
View AccountFinancial Assistance Programs
At Citizens Medical Center, we are committed to providing care regardless of ability to pay. Learn about our assistance programs and eligibility requirements.
Financial Assistance Program
Citizens Medical Center offers financial assistance to eligible patients based on income and assets for partially or fully discounted emergent or medically-necessary hospital care.
Who May Qualify:
- Uninsured patients
- Underinsured patients
- Patients meeting income guidelines
- Emergency and medically-necessary care
Government Program Assistance
We are committed to helping uninsured or underinsured patients identify and apply for any federal, state, or local programs that may be available to them.
Who May Qualify:
- Medicare enrollment assistance
- Medicaid application help
- CHIP program guidance
- Other assistance programs
Apply for Financial Assistance
To apply for financial assistance, please submit a completed application to our Patient Financial Services team. We will review your application and contact you regarding your eligibility.
Contact Patient Financial Services
Billing Resources
Access important documents and information about your rights as a patient.
Good Faith Estimate
Under the No Surprises Act, you have the right to receive a Good Faith Estimate explaining how much your medical care will cost.
Learn MoreNo Surprises Act Disclosure
Important information about your rights regarding surprise medical billing and consumer protections.
View DisclosureFinancial Assistance Application
Download and complete the financial assistance application to determine your eligibility for discounted care.
Download FormGood Faith Estimate
Under Section 2799B-6 of the Public Health Service Act, healthcare providers and healthcare facilities are required to provide you with a Good Faith Estimate for the total expected cost of any non-emergency items or services.
Your Right to an Estimate
You can ask any healthcare provider for a Good Faith Estimate before scheduling a service.
Dispute Rights
If your bill is $400 or more above the Good Faith Estimate, you can dispute the bill.
Request a Good Faith Estimate
Use our online price estimator tool to get an estimate of your expected costs, or contact our billing department directly.
Questions About Your Bill?
Our Patient Financial Services team is here to help. Contact us with any questions about billing, payment options, or financial assistance programs.
Address
2701 Hospital Drive
Victoria, TX 77901
Patient Financial Services
Phone: (361) 582-1102
Billing: (361) 574-1726
Office Hours
Monday - Friday
8:00 AM - 5:00 PM